The Calais Community Hospital Emergency Department is a nine-room Level III Emergency Department providing 24/7 emergency care to approximately 800–900 patients each month. Our team is committed to providing timely, high-quality care to every patient who presents for treatment. The department is staffed around the clock by emergency physicians, registered nurses, emergency department technicians, and support staff experienced in caring for patients with a wide variety of medical and traumatic conditions.
Emergency Department providers deliver comprehensive emergency care and work collaboratively with hospitalists and consulting specialists, including medical, surgical, orthopedic, and other specialty services available through Calais Community Hospital. Patients requiring a higher level of care are stabilized and transferred to tertiary care facilities when appropriate.
Patient care is supported by advanced technology, including cardiac monitoring, defibrillation, bedside ultrasound, pulse oximetry, mechanical ventilation, and other emergency diagnostic and treatment equipment. Patients are triaged using the Emergency Severity Index (ESI) to ensure those with the most critical conditions receive immediate attention. Our team continually works to minimize door-to-provider times while maintaining safe, efficient, and patient-centered care.
The Emergency Department is prepared at all times to activate the Hospital Emergency Response Plan and respond to community emergencies and disasters. Staff members emphasize clinical excellence, critical thinking, teamwork, technical competency, and compassionate communication to provide the highest quality care for every patient.
The department follows nationally recognized, evidence-based guidelines and protocols, including Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Program (NRP), trauma and sepsis best practices, and stroke and cardiac care guidelines. The Emergency Department also participates in quality improvement initiatives and Centers for Medicare & Medicaid Services (CMS) quality measures to continuously improve patient outcomes and the care experience.